As an organizational discipline and practice, employee experience (EX) can be nebulous and hard to navigate. What has the most real-world impact on EX? Where do we start if we want to improve it? Answering these questions with an understanding of the tools and technology that can support EX has never been more important. Our ability to enable great EX will determine whether we have people who will see us through uncertainty and disruption now or in the future.

• Learning Time5-8 hours

• Duration5 weeks

• Next Scheduled ProgramMay 24, 2023

Unlike other Programs in the Josh Bersin Academy, the Masterclass centers on the insights, lessons, and stories of a single expert, and offers a deep dive into the more advanced skills today’s HR professionals need to grow in our careers and make change within our organizations. Our guide for The HR Consultant is the JBA’s own Chief Client Officer, Bill Pelster. In addition to his previous role as the Chief Learning Officer at Deloitte, Bill has over 20 years of consulting experience across North America, Europe, and Asia.

• Learning Time3-5 Hours

• Duration5 weeks

• Next Scheduled ProgramMay 29, 2023

The Coaching at Scale Program, based on research from BetterUp, offers a new look at the power and reach of coaching in today’s challenging climate. Designed primarily for an HR audience, it offers both a philosophical look at how the mindset around coaching has shifted, as well as a practical look at how we can best scale coaching across organizations of all sizes in today’s uncertain and highly remote environment.

• Learning Time3-5 Hours

• Duration5 weeks

• Next Scheduled ProgramMay 31, 2023

Data is everywhere. As HR professionals we need to both understand and harness it to improve outcomes for our organizations. People Analytics is a comprehensive Program built in partnership with Visier to help HR professionals take control over the data at hand and allow it to inform our day-to-day decisions and strategy.

• Learning Time4-6 hours

• Duration5 weeks

• Next Scheduled ProgramJune 5, 2023

In HR, we spend so much of our time helping managers throughout our organization learn to thrive. However, in order to stay cutting edge and help the organization continue to grow, we also need to refine our own skills and techniques in the critical task of managing people—especially as the role of the manager is evolving quickly.

• Learning Time5-8 Hours

• Duration5 weeks

• Next Scheduled ProgramJune 7, 2023

Talent acquisition is the most urgent challenge facing HR today. Our organizations need new skills and capabilities, but talent is scarce and competition is fierce. In all the uncertainty, one thing is clear: those who can recruit, retain, and develop great talent will quickly gain a competitive advantage.

• Learning Time4-6 Hours

• Duration5 weeks

• Next Scheduled ProgramJune 12, 2023

The Design Thinking for HR Workshop draws on design thinking principles to create a practical framework that is immediately applicable for any HR professional solving complex problems within their organization. Because it’s a workshop, you’ll get your hands dirty right away, identifying a real-world problem at the start. You’ll then work in collaboration with other learners to find a solution and participate in their problem-solving processes, too. Through this practical, hands-on approach, you’ll develop a core set of design thinking abilities that will make you more creative and effective in solving complex problems moving forward.

• Learning Time4-6 Hours

• Duration5 weeks

• Next Scheduled ProgramJune 14, 2023

The Leading L&D Program explores the ways the learning landscape has evolved and offers tools for developing new strategies that align with what both employees and organizations need to thrive.

• Learning Time4-5 Hours

• Duration5 weeks

• Next Scheduled ProgramJune 19, 2023

If we don’t have the right people in the right roles with the right skills, our organizations will not survive in today’s fast-paced highly competitive business environment. We must re-envision how we leverage our talent and our own roles.

• Learning Time4-5 hours

• Duration5 weeks

• Next Scheduled ProgramJune 21, 2023

These are complex times to be in the business of learning. Organizations are under constant pressure to grow in directions that are, at times, counterintuitive; more agile, but also more globally aligned; more innovative, but still familiar and stable to our long-term customers. The key to survival is the ability to constantly learn and grow—as individuals, teams, and organizations.

• Learning Time6-8 hours

• Duration5 weeks

• Next Scheduled ProgramJune 26, 2023

For more than a decade, AI has been the future of HR. Now, the future has arrived. HR Teams that aren’t implementing AI or preparing their workforce to thrive in an AI-driven enterprise risk falling rapidly behind. HR in the Age of AI is a comprehensive Program built in partnership with IBM to help HR organizations thrive in the world of AI.

• Learning Time5-6 hours

• Duration5 weeks

• Next Scheduled ProgramJune 28, 2023

No matter the industry, organization, or profession—from the most-well-compensated executives to novice, entry-level employees—people work in order to get paid.

• Learning Time5-8 Hours

• Duration5 weeks

• Next Scheduled ProgramJune 28, 2023

Featuring a collection of global stories that demonstrate how (and why) organizations across industries are shifting the role they can play in employee wellbeing, this Program explores into the history and current state of employee wellbeing, covering all five areas that make up a holistic wellbeing initiative at work.

• Learning Time6-8 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 3, 2023

This Program is all about the future of authentic employee engagement. Based on insights from top HR leaders across a range of industries, the Program will give you the knowledge and skills you need to take the most important step in any employee engagement initiative: putting your people first.

• Learning Time4-5 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 5, 2023

We cannot survive in today’s environment without a clear understanding of today’s technologies and the insights they provide. This workshop helps learners make sense of the crowded HR tech landscape so they can make better decisions.

• Learning Time5-6 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 10, 2023

HR Business Partners are at the frontline of today’s talent strategy. They must have an intimate understanding of the business challenges their team is working to solve and be able to re-frame those challenges through the lens of talent and employee experience. This Program is for HR Business Partners committed to taking their own work and their team to the next level.

• Learning Time5-8 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 10, 2023

The pace of change is accelerating, and the organizations that can respond quickly and effectively are quickly gaining a competitive advantage. Go beyond legacy change management tools to learn how your organization and not only respond to, but learn to thrive within, change.

• Learning Time4-6 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 17, 2023

The Hybrid Working Program provides best practices and strategies for navigating hybrid work from the world’s leading thinkers on work, organizations, and the human experience. Created by Nomadic and Charter for the Josh Bersin Academy, Hybrid Working is all about both the big picture and the day-to-day details of this massive workplace transformation, providing a path toward a new way of working that’s creative, connected, and deeply human.

• Learning Time5-6 hours

• Duration5 weeks

• Next Scheduled ProgramJuly 17, 2023

Managing values conflicts is a core part of our work in HR. This Program offers a new approach for how to do this work, by voicing, acting on, and listening to values. Created in partnership with professor Mary Gentile, this Program is based on her Giving Voice to Values (GVV) methodology. The Program builds on Prof. Gentile's approach to empower HR professionals who want to create organizations where employees at all levels are able to effectively raise and resolve values conflicts.

• Learning Time5-6 Hours

• Duration5 weeks

• Next Scheduled ProgramJuly 26, 2023

Our diversity training course delivers industry-leading DEI training for teams & individuals that lead to real and substantial change.

• Learning Time4-5 Hours

• Duration5 weeks

• Next Scheduled ProgramAugust 2, 2023

Organizations today are in a tight spot. Squashed between a tight talent market, economic downturns that force layoffs, and increasing demand for high-touch, customer-centric business strategies, senior leaders are increasingly turning to HR to find a way out.

• Learning Time4-6 hours

• Duration5 weeks

• Next Scheduled ProgramAugust 9, 2023

The past year has led many people to reconsider what they want and need from their work—and what they expect from their leaders. Drawing on the latest research from the Josh Bersin Academy, this Workshop offers a new view of employee experience today.

• Learning Time3-5 Hours

• Duration5 weeks

• Next Scheduled ProgramAugust 21, 2023

The human-centered leader drives meaningful growth by putting the needs and experiences of people on par with profitability. This Program explores the rise of this new kind of leader, including how to foster and measure progress in human-centered leadership skills.

• Learning Time4-6 Hours

• Duration5 weeks

• Next Scheduled ProgramSeptember 20, 2023

Featuring career journeys from global HR professionals, frameworks for self-reflection, and tools for making plans, this deeply practical Workshop puts individuals in charge of their careers and helps organizations grow their people.

• Learning Time5-6 Hours

• Duration5 weeks

• Next Scheduled ProgramSeptember 25, 2023

The way we evaluate and empower performance is drastically changing, and as HR professionals we need to be at the forefront of that transformation. We can succeed by making sure our efforts are aligned with the networked, collaborative nature of work and are making work easier, not harder.

• Learning Time4-5 hours

• Duration5 weeks

• Next Scheduled ProgramOctober 30, 2023