People Analytics

The goal of this course is to help HR practitioners at all levels of experience become more fluent in the language of data, more sophisticated users of analytics tools, and more comfortable using data to shape the decisions they make every day.

Cartoon image of lightbulb with people in a lab

Course Snapshot

4-6 Hours over 5 Weeks
Next session: Aug. 28
Enroll by: Sep. 4
Online social learning in teams of 30-50
Certificate of completion, SHRM + HRCI credits

Course Overview

Our organizations are swimming in challenges around talent and people, challenges that evolving data and analytics practices might help us manage. But despite the excitement around those tools, very little data is making its way into the hands of decision makers in the form of actionable insights. This course helps change that equation. It prepares you and your team to get better people data, find insights faster, and translate them into immediate and lasting business outcomes.

Case Studies

  • How Data Facilitates Labor Relations Negotiations

  • Understanding Why Relationships Matter at LinkedIn

  • How UnitedHealth Group Built a Thriving Analytics Practice

  • Tackling TA Challenges through an Analytics Mindset

  • Creating a Culture of People Analytics

This Course was created by:

  • Founder & Dean of the Josh Bersin Academy - Josh Bersin

  • Co-founder & CEO, Nomadic Learning - Matt Burr

  • Learning Design - Debra Newcomer

  • Lead Writer - Amanda Burr

  • Video & Animation - Tatiana McCabe

  • Production Coordinator & Media Management - Mike Estler

  • Resource Management & Production - Carolyn Ruocco

  • Video Editor - Brad Hinkle

  • Additional Writers - Becca Endicott and Nick Chang

Questions You'll Explore:

  • What is the purpose of people analytics and what do we hope to achieve with it?

  • What steps can we take to ensure we’re solving the right problems, asking the right questions, and developing actionable insights?

  • How can we support a culture of questioning, experimentation, and inquiry?

  • How can we make data-gathering practices more accessible for everyone?

  • How can we better communicate the insights we uncover in the form of stories, visualizations, and presentations to decision-makers across our organizations?

  • What do we gain when we become more conversant in data, and better able to pull basic insights from data sets?

A look inside the platform

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Explore platform features first hand.


Field Manuals

People Analytics is made up of five Field Manuals (our version of an online module). Each one contains a variety of types of content and social exercises culminating in a mini-project, reflection, or debate. Each Field Manual will take you between 30-45 minutes to complete but you can jump on and off at your own pace, as often as you’d like. The deeper learning happens in the discussions with your fellow learners, so be sure to check in on the conversations regularly.

Field Manual Overview:

  • 30-45 minutes to complete

    Bite-sized, easy to read modules for an efficient learning experience.

  • Self paced

    You can jump on and off at your own pace, as often as you'd like.

  • Engaging learning modules

    Each field manual contains different types of content and social exercises, all culminating in a mini-project, reflection, or debate.

  • The Analytics Revolution

    People analytics is poised to transform the way HR works. This Field Manual focuses on the past and future of people analytics as a tool and technique. It explores the opportunity people data represents and helps us take steps to leverage that opportunity in our daily work.

  • Creative Questions

    Data and analytics can only create meaningful contributions when we clarify and expand on the questions we are trying to answer. This Field Manual looks at the qualities of a good question, the importance of continuous curiosity, and the steps we can take to cultivate and curate the questions we ask.

  • Meaningful Data

    Many of us might feel that data-driven practices are outside of our wheelhouse. This Field Manual focuses on demystifying data, building data-literacy into our daily routines and habits, and exploring how we can collaborate with our colleagues to integrate data streams in more powerful ways across our organizations.

  • Insightful Analysis

    While few of us are true data scientists, we all need to develop the ability to pull high-level insights and patterns from the information we tap into. This Field Manual focuses on cultivating those fundamental analytics skills, and on knowing how to test our conclusions.

  • Persuasive Communication

    Getting a handle on the data, and our insights into it, is just half the battle. This Field Manual explores how we frame the data for others, from the stories we tell with and about it, to the techniques we use to translate it into reports, presentations, and visuals.

Start your skill development journey.

Featured Voices

Olivier Vankerk
Olivier Vankerk
SVP Human Capital Analytics & Technology of UnitedHealth Group
Rena Yi
Rena Yi
Head of People Analytics of Airtable
Kevin MacDuff
Kevin MacDuff
Solution Management Director of Visier Inc.
Erik Otteson
Erik Otteson
People Analytics Consulting, Research & Workforce Planning of General Motors
Annella Heytens
Annella Heytens
General Manager Human Resources of Microsoft Asia Pacific, Japan and Greater China
Dr. Reza Moussavian
Dr. Reza Moussavian
VP People & Organization Transformation of Zalando

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All Courses Feature:

Skill-building, cohort-based learning.

You work collaboratively, so why should your professional development happen in isolation? Advance through time-bound programs and self-guided content with peers from around the world.

Access to the largest global community of HR professionals.

Academy members come from over 130 countries and represent more than 500 organizations across dozens of industries.

Certificates focused on real-world strategies.

Earn SHRM and HRCI recertification credits with more than 25 robust courses led by top industry leaders.

Learning content designed with you in mind.

Leading experts share insight into core topics and high-visibility trends through thousands of easily accessible microlearning assets and resources.

Real-world courses create
real-world results.

Human-Centered Leadership

"This is an excellent program that really breaks down the topic of leadership and gives practical tips that can immediately be put into practice."

Accelerating Your HR Career

"I loved how comprehensive the course was. The reflections gave me great points for my next discussion with my leaders, and I feel like I learned a lot about myself while completing them!"

Change Agility

"The videos of Lego and Telstra were really useful. The concepts were clear. I need my boss and colleagues to do this course, too, as we sometimes struggle with change processes!"

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