The Voice of the Employee

This course is all about what's next in employee engagement. We'll explore how we can redesign the way we measure employee engagement and turn it into tangible actions that create meaningful change.

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Course Snapshot

4-5 hours over 5 weeks
Next session: Mar. 27
Enroll by: Apr. 3
Online social learning in teams of 30-50
Certificate of completion, SHRM + HRCI credits

Course Overview

Making your employees the center of your organization

Engaged employees are key to the success of any organization. Yet at many companies, employee engagement is still measured by results from annual HR surveys.

These traditional surveys are almost always long and often tedious. They are not especially accurate, since responses tend to be snapshots of current sentiments. And there’s typically little real action based on the results.

Research clearly shows that organizational performance is deeply connected to the success, wellbeing, and happiness of our people. With this knowledge, employee engagement practices are changing. Quickly. Survey methodologies—and the strategy and technology supporting these methodologies—have rapidly advanced over the past year.

The future of employee engagement

This course is all about what’s next in employee engagement. It features a series of interviews with world-class practitioners, along with research, analysis, and insights from Josh Bersin.

Packed with advice that will help HR professionals build a powerful new set of skills and habits for listening to—and acting on—the voice of employees, this Program explores how we can redesign the way we measure employee engagement and turn it into tangible actions that create meaningful change.

Questions You'll Explore:

  • How has employee engagement changed over time?

  • What does it look like to start with a desirable outcome and arrive at a valuable insight?

  • How does changing the way we craft and administer surveys enable broader organizational transformation?

  • How can we quantify outcomes that seem abstract or hard to measure?

  • Why should we make surveys shorter-and how?

A look inside the platform

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Explore platform features first hand.

Name

Field Manuals

The Voice of the Employee is made up of five Field Manuals (our version of an online module). Each one contains different types of content and social exercises, all culminating in a mini-project, reflection, or debate. Each Field Manual takes 30–45 minutes to complete. You can jump on and off at your own pace, as often as you’d like. All our online learning is built to be interactive and highly social. The best insights often arise in discussions with your fellow learners, so be sure to check in on the conversations regularly.

Field Manual Overview:

  • 30-45 minutes to complete

    Bite-sized, easy to read modules for an efficient learning experience.

  • Self paced

    You can jump on and off at your own pace, as often as you'd like.

  • Engaging learning modules

    Each field manual contains different types of content and social exercises, all culminating in a mini-project, reflection, or debate.

  • The Moment of Engagement

    Employee engagement is at the heart of all people-related strategies and programs at the best organizations. This Field Manual focuses on the evolution of the employee engagement survey and explores the advantages of making employee engagement a top priority for HR organizations. The Field Manual also discusses ways to leverage key opportunities for improvement.

  • Measuring Engagement

    This Field Manual looks at modern best practices for measuring engagement and discusses how asking the right questions at the right times can help organizations make effective, long-lasting changes.

  • People Insights

    Gleaning insights from data is a key part of employee engagement. But in today's business world, it can be difficult to determine which data to analyze and how to interpret it. This Field Manual identifies the types of data that can be meaningful, examines the relationship between insights and outcomes, and suggests ways to design employee engagement surveys that lead to tangible results.

  • Taking Action

    Employee engagement surveys help leaders at all levels make strategic decisions and take meaningful actions. This Field Manual explores how HR can inform and inspire leaders and managers to take ownership of employee engagement data and make the changes their employees need to succeed.

  • A Culture of Trust

    Organizational trust is the surest sign that employee engagement efforts are working. This Field Manual looks at why a culture of trust is so essential to employee engagement. It also explores how to take this conversation well beyond any survey initiatives in order to create a people-first organizational culture that's healthy, resilient, and lasting.

Start your skill development journey.

Featured Voices

Josh Bersin
Josh Bersin
Global Independent Analyst; Dean of Josh Bersin Academy
Heidi Binder-Matsuo
Heidi Binder-Matsuo
Senior Director and Head of People Analytics & Strategy of Vertex Pharmaceuticals
Justin Black
Justin Black
Head of Glint of Microsoft
Travis Dommert
Travis Dommert
SVP, Talent of OneDigital
Global Analyst and Senior Vice President of Research
Kathi Enderes
Senior VP of Research & Global Industry Analyst of The Josh Bersin Company
Amy Lavoie
Amy Lavoie
Chief People Officer of Torch
Jacob Norman
Jacob Norman
System Director, Talent Insights and Strategy of CHRISTUS Health
Manisha Singh
Manisha Singh
Vice President, Employee Experience, Analytics and Digital of AstraZeneca

Enroll in The Voice of the Employee.

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Leading experts share insight into core topics and high-visibility trends through thousands of easily accessible microlearning assets and resources.

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Accelerating Your HR Career

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