Performance Management Reimagined

The Performance Management Reimagined course shines a spotlight on two shifts we are seeing surrounding performance management and explores why these changes are so key to success in today’s organizations.

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Course Snapshot

4-6 Hours over 5 Weeks
Next session: Oct. 16
Enroll by: Oct. 23
Online social learning in teams of 30-50
Certificate of completion, SHRM + HRCI credits

Course Overview

It offers a historical context for performance management and a new framework for reimagining our approach. It offers insights into how all of these elements impact our organizational cultures; discusses what hurdles we may face, and inspires discussion around how we actually make these shifts. It asks us to look at our current performance management systems and identify areas that can (and must!) be improved and provides the space to do some reimagining.

Case Studies

  • Indian Hotels Company Limited (IHCL) Redesigns their Performance Management

  • Pixar’s Approach to Feedback Leads to More Blockbuster Hits

  • Rewards Drive Culture at Facebook (for better and worse)

This Program was created by:

  • Founder & Dean of the Josh Bersin Academy - Josh Bersin

  • Co-founder & CEO, Nomadic Learning - Matt Burr

  • Learning Design - Debra Newcomer

  • Lead Writer - Amanda Burr

  • Video & Animation - Tatiana McCabe

  • Production Coordinator & Media Management - Mike Estler

  • Resource Management & Production - Carolyn Ruocco

  • Video Editor - Brad Hinkle

Questions You'll Explore:

  • What is the history of performance management and why does it matter today?

  • What types of data do our current systems offer us? What are they missing?

  • What are OKRs? How can they help employees set better goals?

  • How do teams align around goals and hold each other accountable?

  • How does 360-degree feedback work? Is it always the right approach?

  • How can we transition from a traditional to continuous system of feedback?

  • How does coaching help maximize performance at all levels of the organization?

  • How can organizations support and reward intrinsic motivation?

  • What kinds of negative effects can well-intentioned rewards have on culture?

  • What are some unexpected ways to incentivize performance-driven culture?

A look inside the platform

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Explore platform features first hand.


Field Manuals

Performance Management Reimagined is made up of five Field Manuals (our version of an online module). Each one contains a variety of types of content and social exercises culminating in a mini-project, reflection, or debate. Each Field Manual will take you between 30-45 minutes to complete but you can jump on and off at your own pace, as often as you’d like. The deeper learning happens in the discussions with your fellow learners, so be sure to check in on the conversations regularly.

Field Manual Overview:

  • 30-45 minutes to complete

    Bite-sized, easy to read modules for an efficient learning experience.

  • Self paced

    You can jump on and off at your own pace, as often as you'd like.

  • Engaging learning modules

    Each field manual contains different types of content and social exercises, all culminating in a mini-project, reflection, or debate.

  • Performance in Context

    Performance management has long been seen—by both employees and organizations—as a dreaded must-have. But it doesn’t have to stay that way. This Field Manual explores the history of performance management and asks how we can update our practices so they align better with the mission, purpose, and strategy of our business.

  • Goal Setting & Alignment

    Goals are key to performance: they help us know where we’re going and, in the end, whether we’ve gotten there. To kick performance up to the highest levels, individual, team, and organizational goals need to all be in alignment. This Field Manual explores it all.

  • Continuous Feedback

    Feedback—both how we get it and how we give it—is changing at a lightning pace. This Field Manual dives into the nuances of how to do it well between both individuals and teams. It then moves out to look at the emergence of 360 degree feedback and how technology is enabling continuous feedback that can be integrated into the flow of work.

  • Performance Coaching

    One of the core ways we can enable better performance is by supporting employees at all levels. Coaching is a crucial piece of the support. It gives employees the insight and confidence they need to succeed—and helps coaches too. This Field Manual explores what it means to be a good coach, what that relationship looks like over time, and how it can improve performance across an organization.

  • Rewards, Recognition and Culture

    Performance Management isn’t an end unto itself. Ultimately, it’s about creating a healthy, thriving culture that drives your business forward. Rewards and recognition are a crucial piece of that performance management-to-culture journey. This Field Manual explores that connection.

Start your skill development journey.

Featured Voices

Josh Bersin
Josh Bersin
Global Independent Analyst; Dean of Josh Bersin Academy
Maarten van Beek
Maarten van Beek
Sr. HR Director, Retail Banking of ING
Christy Lake
Christy Lake
Chief People Officer of Box
Greg Pryor
Greg Pryor
Senior VP, Learning, Knowledge & Outcomes of Guild
Robert Burnside
Robert Burnside
Senior Learning Advisor of Nomadic

Enroll in Performance Management Reimagined.

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All Courses Feature:

Skill-building, cohort-based learning.

You work collaboratively, so why should your professional development happen in isolation? Advance through time-bound programs and self-guided content with peers from around the world.

Access to the largest global community of HR professionals.

Academy members come from over 130 countries and represent more than 500 organizations across dozens of industries.

Certificates focused on real-world strategies.

Earn SHRM and HRCI recertification credits with more than 25 robust courses led by top industry leaders.

Learning content designed with you in mind.

Leading experts share insight into core topics and high-visibility trends through thousands of easily accessible microlearning assets and resources.

Real-world courses create
real-world results.

Human-Centered Leadership

"This is an excellent program that really breaks down the topic of leadership and gives practical tips that can immediately be put into practice."

Accelerating Your HR Career

"I loved how comprehensive the course was. The reflections gave me great points for my next discussion with my leaders, and I feel like I learned a lot about myself while completing them!"

Change Agility

"The videos of Lego and Telstra were really useful. The concepts were clear. I need my boss and colleagues to do this course, too, as we sometimes struggle with change processes!"

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