5 Ways Machines Augment Intelligence

July 7th, 2020

For more than a decade, AI has been the future of HR. Now, the future has arrived and HR professionals are spearheading efforts to effectively implement it in our organizations.

One way to understand the impacts of AI is to look at the ways in which it expands and strengthens human intelligence at practical levels.

Here are five ways that machines augment our intelligence. This piece is a part of our HR in the Age of AI Program, built in partnership with IBM.

  • Save Time: This is the one we're most familiar with. Good AI takes over menial or repetitive tasks, like inputting and analyzing data, so that we don’t have to do them. Outsourcing this work to a machine, as opposed to other humans, frees up our collective time to do more thoughtful, strategic work.

  • Curate Relevance: In tandem with saving time, AI can tackle huge tasks, like vetting 10,000 resumes per day, or finding patterns in the training our employees are asking for most. AI is also critical in helping us create personalized information and experiences for employees, giving them access to what they need when they need it.

  • Highlight Mistakes: Humans make mistakes, it's part of our nature and, often, how we learn. But, as Licklider discovered (and you undoubtedly have as well), some mistakes create huge problems down the line if they’re not discovered in time. AI’s ability to scan through processes and find errors can save us the pain and lost time of these kinds of mistakes.

  • Make Connections: AI's ability to comb through reams of data and look for patterns can highlight connections that we might miss by going through data manually. The machine doesn’t interpret the connections, though. It’s up to us to take our new knowledge and put it into action.

  • Spark Ideas: Similar to making connections, AI can help highlight problems or patterns that we might otherwise miss. From that information, we’ll make new discoveries or find new ways of approaching problems. And because we’re not spending all of our time crunching data, our brains are more primed to catch insights and think creatively when they arise.

To dive deeper into this topic, be sure to enroll in our next session of the HR in the Age of AI Program by July 8. Join the Josh Bersin Academy today.