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Performance Management Reimagined

Program

The Performance Management Reimagined Program shines a spotlight on two shifts we are seeing surrounding performance management and explores why these changes are so key to success in today’s organizations. It offers a historical context for performance management and a new framework for reimagining our approach. It offers insights into how all of these elements impact our organizational cultures; discusses what hurdles we may face, and inspires discussion around how we actually make these shifts. It asks us to look at our current performance management systems and identify areas that can (and must!) be improved and provides the space to do some reimagining.

  • ApproachOnline social learning, teams of 30-50

  • Learning Time6-8 hours

  • Duration5 weeks - Check Program Schedule

Key Questions You’ll Explore in this Program

What is the history of performance management and why does it matter today?

What types of data do our current systems offer us? What are they missing?

What are OKRs? How can they help employees set better goals?

How do teams align around goals and hold each other accountable?

How does 360-degree feedback work? Is it always the right approach?

How can we transition from a traditional to continuous system of feedback?

How does coaching help maximize performance at all levels of the organization?

How can organizations support and reward intrinsic motivation?

What kinds of negative effects can well-intentioned rewards have on culture?

What are some unexpected ways to incentivize performance-driven culture?

The Performance Management Reimagined Program is made up of 5 Field Manuals (our version of an online module). Each one contains a variety of types of content and social exercises culminating in a mini-project, reflection, or debate. Each Field Manual will take you between 30-45 minutes to complete but you can jump on and off at your own pace, as often as you’d like. The deeper learning happens in the discussions with your fellow learners so be sure to check in on the conversations regularly.

Field Manuals

Performance in Context

Performance management has long been seen—by both employees and organizations—as a dreaded must-have. But it doesn’t have to stay that way. This Field Manual explores the history of performance management and asks how we can update our practices so they align better with the mission, purpose, and strategy of our business.

Goal Setting & Alignment

Goals are key to performance: they help us know where we’re going and, in the end, whether we’ve gotten there. To kick performance up to the highest levels, individual, team, and organizational goals need to all be in alignment. This Field Manual explores it all.

Continuous Feedback

Feedback—both how we get it and how we give it—is changing at a lightning pace. This Field Manual dives into the nuances of how to do it well between both individuals and teams. It then moves out to look at the emergence of 360 degree feedback and how technology is enabling continuous feedback that can be integrated into the flow of work.

Performance Coaching

One of the core ways we can enable better performance is by supporting employees at all levels. Coaching is a crucial piece of the support. It gives employees the insight and confidence they need to succeed—and helps coaches too. This Field Manual explores what it means to be a good coach, what that relationship looks like over time, and how it can improve performance across an organization.

Rewards, Recognition and Culture

Performance Management isn’t an end unto itself. Ultimately, it’s about creating a healthy, thriving culture that drives your business forward. Rewards and recognition are a crucial piece of that performance management-to-culture journey. This Field Manual explores that connection.

Featured Voices

Case Studies

Indian Hotels Company Limited (IHCL) redesigns their performance management

Pixar’s approach to feedback leads to more blockbuster hits

Rewards drive culture at Facebook (for better and worse)

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