Our organizations are swimming in challenges around talent and people, challenges that evolving data and analytics practices might help us manage. But despite the excitement around those tools, very little data is making its way into the hands of decision makers in the form of actionable insights. This Program, built in partnership with Visier, helps change that equation. It prepares you and your team to get better data, find insights faster, and translate them into immediate and lasting business outcomes.

The goal is to help HR practitioners at all levels of experience become more fluent in the language of data, more sophisticated users of analytics tools, and more comfortable using data to shape the decisions they make every day.

ApproachOnline social learning, teams of 30-50
Learning Time4-6 hours
Duration5 weeks. Next starting: November 8, 2021
View Program Schedule

Key Questions You’ll Explore in this Program

What is the purpose of people analytics? What do we hope to achieve with it?

What steps can we take to ensure we’re solving the right problems, asking the right questions, and developing actionable insights?

How can we support a culture of questioning, experimentation, and inquiry?

How can we make data-gathering practices more accessible for everyone?

How can we better communicate the insights we uncover in the form of stories, visualizations, and presentations to decision-makers across our organizations?

What do we gain when we become more conversant in data, and better able to pull basic insights from data sets?

Field Manuals

The People Analytics Program is made up of 5 Field Manuals (our version of an online module). Each one contains a variety of types of content and social exercises culminating in a mini-project, reflection, or debate. Each Field Manual will take you between 30-45 minutes to complete but you can jump on and off at your own pace, as often as you’d like. The deeper learning happens in the discussions with your fellow learners so be sure to check in on the conversations regularly.

The Analytics Revolution

People analytics is poised to transform the way HR works. This Field Manual will focus on the past and future of people analytics as a tool and technique. It will explore the opportunity people data represents, and help us take steps to leverage that opportunity in our daily work.

Creative Questions

Data and analytics can only create meaningful contributions when we clarify and expand on the questions we are trying to answer. This Field Manual will look at the qualities of a good question, the importance of continuous curiosity, and the steps we can take to cultivate and curate the questions we ask.

Meaningful Data

Many of us might feel that data-driven practices are outside of our wheelhouse. This Field Manual focuses on demystifying data, building data-literacy into our daily routines and habits, and exploring how we can collaborate with our colleagues to integrate data streams in more powerful ways across our organizations.

Insightful Analysis

While few of us are true data scientists, we all need to develop the ability to pull high-level insights and patterns from the information we tap into. This Field Manual will focus on cultivating those fundamental analytics skills, and on knowing how to test our conclusions.

Persuasive Communication

Getting a handle on the data, and our insights into it, is just half the battle. This Field Manual explores how we frame the data for others, from the stories we tell with and about it, to the techniques we use to translate it into reports, presentations, and visuals.

Featured Voices

Olivier Vankerk

VP, Workforce Analytics, UnitedHealth Group

Rena Yi

PhD, People Analytics, Global Talent Organization, LinkedIn

Kevin MacDuff

Sr. Manager Value Services, Visier

Erik Otteson

Director, People Analytics, Technology and Operations, Medallia

Annella Heytens

Global Head of HR for Coca Cola Bottling Investments Group

Reza Moussavian

SVP of Digital Innovation, Deutsche Telecom

Case Studies

How Data Facilitates Labor Relations Negotiations

Understanding Why Relationships Matter at LinkedIn

How UnitedHealth Group Built a Thriving Analytics Practice

Tackling TA Challenges through an Analytics Mindset

Creating a Culture of People Analytics

This Program was created by:

Founder & Dean of the JBA
Josh Bersin
Co-founder & CEO, Nomadic Learning
Matt Burr
Learning Design
Debra Newcomer
Lead Writer
Amanda Burr
Video & Animation
Tatiana McCabe
Production Coordinator & Media Management
Mike Estler
Resource Management & Production
Carolyn Ruocco
Video Editor
Brad Hinkle
Additional Writers
Becca Endicott
Nick Chang

People Analytics