“Power skills,” sometimes called “soft skills” or “behavioral skills,” are the people and managerial skills required to do work. These may include less technical skills such as communication or collaboration, but also include behaviors impacting the way work is done, such as agility or resilience. Increasingly, organizations are finding that hard or technical skills are easier to build or train, while power skills are much more difficult to acquire. Organizations need to reinforce these skills in every way possible, recognize and reward people who have these skills, and make them a core element of the culture.
Build your HR capabilities.
Close skill gaps and increase you or your team's earning potential — Start today by browsing our wide range of courses tailored for HR professionals around the world.Explore the Academy