two people speaking on stage

NLP (Natural Language Processing)

“Natural language processing” (NLP) is a term used in technology solution design that incorporates AI. NLP is a subfield of linguistics, computer science, and AI that serves to facilitate the interaction between computers and human language. In its application, NLP refers to a technology program that has the ability to read and interpret text and speech in ways that mimic human understanding. In HR, this feature is often found in employee chatbots— employees can interact with a mobile app in a natural way, conversing by voice or text using human dialogue and free-flowing text, improving the experience. 

Build your HR capabilities.

Close skill gaps and increase you or your team's earning potential — Start today by browsing our wide range of courses tailored for HR professionals around the world.

Explore the Academy
a conference room filled with people sitting at tables

Join over 70,000 HR professionals elevating their skills with the Josh Bersin Academy.