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Knowledge, Skills and Abilities (KSAs)

“Knowledge, skills, and abilities” (KSAs) are often identified during the job analysis process. KSA is a term that describes the three key attributes required by a person to successfully complete the tasks that comprise their job:

  • Knowledge is the collection and understanding of information or facts related to a domain and is typically gained through education or training. 

  • Skills are proficiencies that are developed through hands-on application and practice of a task. 

  • Abilities are the personal capacity and capability a person has to perform a specific task.  

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