“Inclusion” refers to a company’s ability to create a fair, equitable, and inclusive experience. Diversity, by nature, does not create inclusion but rather creates exclusion (as it is the combination of various demographics including gender, age, sexual orientation, race, ethnicity, language, socio-economic background, etc.). Many dimensions of diversity abound: gender, age, race, cognitive nature, language, and religion, to name a few.
Inclusion includes topics like pay equity, fairness, transparent decision-making, psychological safety, a lack of microaggression, and inclusive leadership. A highly inclusive organization respects these differences at all levels and creates a feeling of belonging and safety. Decisions are made in an open and fair manner and people feel they can speak openly and safely.
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