Human Capital Management (HCM)

“Human capital management” (HCM) systems are enterprise resource planning systems designed to administer employee transactions (e.g., payroll, employee data maintenance, benefits plans, manager changes/transfers, etc.). These systems have expanded from databases that store pertinent data to comprehensive cloud-based systems including all talent processes (e.g., recruitment, learning, performance management, leadership development, talent reviews, succession planning, etc.). 

In recent years, the major HCM providers also ventured into employee surveys and listening, people analytics, and experience management.