“Employee experience” is the sum of all interactions the employees have with the company, their colleagues, manager, leaders, and customers. The outcome of a great employee experience is to help every employee do their best and be their best.
There are many elements and dimensions of employee experience, as our Employee Experience Framework shows, ranging from the work itself to management practices; the physical, digital, and cultural workplace; health and wellbeing support; opportunities to grow; and trust in the organization. While all of these are important, our studies show the most-impactful element is trust in the organization.
Employee Experience Framework
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