Business Resilience

“Business resilience” is the ability of an organization to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets, and overall brand equity. 

Business resilience goes a step beyond disaster recovery by offering post-disaster strategies to avoid costly downtime and shore up vulnerabilities and maintain business operations in the face of additional, unexpected breaches. 

Business resilience begins with an understanding that workflows must be preserved for organizations to survive unexpected events. An often-overlooked challenge of business resilience planning is the human element, whereby individuals in a chaotic situation must be prepared and educated on how to respond accordingly.  

Business resilience planning is sometimes referred to as business continuity planning.

In our Business Resilience study, we identify 10 practices that have an outsize impact on business, people, and innovation outcomes in crisis. These practices fall into three broad categories: health and wellbeing, business agility and change, and adaptive transformation.