Like so many aspects of our work and professional lives, learning and development has evolved dramatically over the past few years. The strategies and practices we’ve been using for years have aged out, either through technology, crisis, or because times have simply changed. As learning professionals, we’re faced with a largely new landscape and increasing demand for our work, as organizations begin to see why learning is now a business imperative.

The Leading L&D Program will explore these changes and offer tools for developing new strategies that align with what both employees and organizations need to thrive. Learners will get hands-on, practical guidance and time-tested wisdom from two of the profession’s most accomplished and well-respected CLOs, Pamay Bassey, Chief Learning and Diversity Officer at the Kraft Heinz Company, and Cameron Hedrick, Chief Learning Officer at Citi, as well as Matt Burr, CEO of Nomadic. Built especially for learning professionals, Leading L&D will be accessible to and transformational for anyone who has a stake in the way organizations learn, adapt, and grow.

ApproachOnline social learning, teams of 30-50
Learning Time4-5 Hours
Duration5 weeks. Next starting: June 6, 2022
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Key Questions You’ll Explore in this Program

How can L&D serve as a response to this period of ongoing uncertainty?

What can learning professionals do to move learning from the periphery to the center of organizational strategy?

How can we measure the effectiveness of learning with clear, impactful data?

What is the benefit of learning in cohorts rather than individually?

How can we move access to real learning out of the executive suite and bring it to leaders across our organizations?

What are the benefits to shifting our thinking away from learning systems and toward a culture of learning?

Field Manuals

The Leading L&D Program is made up of 5 Field Manuals (our version of an online module). Each one contains a variety of types of content and social exercises culminating in a mini-project, reflection, or debate. Each Field Manual will take you between 30-45 minutes to complete, but you can jump on and off at your own pace, as often as you’d like. The deeper learning happens in the discussions with your fellow learners, so be sure to check in on the conversations regularly.

From Periphery to Center

Over the last couple of years, businesses around the world have come to understand the power and urgency of learning. But understanding is one thing. Changing culture to create the right conditions for learning—and allocating the time, resources, and space for this—is another task entirely. How can we make sure our organizations put learning at the core of our strategy? This Field Manual looks at tactics and examples of how to move learning off the sidelines and into the center.

From Inputs to Outcomes

The act of learning is famously difficult to measure. How do we demonstrate the value that we provide to our people and to the business without using a laundry list of skills and capabilities as a proxy for learning? We shift our focus away from inputs and toward the outcomes of learning. This Field Manual highlights how we can effectively show the business impact of employees who are more knowledgeable, connected, and engaged with their work.

From Individuals to Cohorts

The pressure to create personalized learning for individuals, tailored to their career paths and skills needs, has only increased. Yet more and more research shows that people learn best in groups. How do we manage this balance? This Field Manual explores the benefits to learning in cohorts and offers strategies for how to bring those benefits to your organization.

From Executives to Everyone

The pandemic has exposed the urgent need for investing in learning and development for more than just senior leaders. How can we help leaders share and model what they’ve learned to the entire organization? What steps can we take to open up learning and development opportunities to everyone? This Field Manual digs into the democratization of learning.

From Training to Culture

For years, building systems of learning (on-demand, mobile, and in-the-flow-of-work) has been the primary focus of L&D professionals. But the best training in the world won’t solve the business challenges we face––unless we also build a culture of continuous learning in our organizations. Which gives rise to a key question: how can we craft and maintain a real culture of learning? This Field Manual underscores the importance of communities of practice and democratic, bottom-up learning that is embedded in and valued throughout organizations.

Featured Voices

Pamay Bassey

Chief Learning & Diversity Officer, The Kraft Heinz Company

Cameron Hedrick

Chief Learning Officer, Citi

Matt Burr

CEO & Co-Founder, Nomadic

Josh Bersin

Founder and Dean of the JBA

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