Five Roles of the Manager is for managers within HR (with or without formal titles) who need to re-imagine the way they work in a shifting world with exciting and complex new demands for leaders at all levels. It begins with the simple truth that being a manager is not one thing, but many–shining a light on five essential roles that every manager and leader must master.
Management–especially now–is not something that can be learned in a book. Real management happens through a series of moments, interactions, and conversations that shape our relationships with employees and determine outcomes for all involved.
Sometimes you're a supervisor, a coach, a mediator, or even an inspirational speaker. You’re often a decision-maker. However, these roles are also changing with our new normal—there’s been a shift in what it means to supervise, coach, comfort, and learn in today’s context.
HR leaders and managers understand that navigating these roles is especially important. We need to nurture and care for our own teams, even as we support and influence teams across the organization.
ApproachOnline social learning, teams of 30-50
Learning Time5-8 Hours
Duration5 weeks. Next starting: April 3, 2023
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