We are in a moment of rapidly accelerating complexity. In the midst of trying to solve a massive global public health crisis riddled with uncertainty and risk, we’re also called to collectively address the entrenched, multi-layered, deeply complicated problem of systemic inequality. As HR professionals, we often find ourselves right in the middle of these crises—frequently without all the tools we need in our toolbox.

Solving complex problems like these takes massive amounts of creative energy, learning, time, and a willingness to try and fail. Additionally, because everything in our field has to do with people, even “simpler” problems can quickly become quite knotty and multifaceted. We need tools, mindsets, and actions that can help us be effective in untangling both big and small problems and discovering impactful solutions.

The world of design offers ample inspiration for doing just that. Over centuries, designers have found revolutionary solutions to massive problems and changed the way we live our lives each day. In recent years, their methods have been loosely codified into what’s now called “design thinking.”

Design thinking is meant to unlock creativity and allow us to tap into ideas or solutions we might not otherwise access. While the framework can sometimes appear prescriptive and orderly, when we extract its mindsets, techniques, and tools from their narrower design application, it can help anyone solve problems in revolutionary ways.

The Design Thinking for HR Workshop draws on these principles to create a practical framework HR professionals can immediately apply to solve complex problems. Because it’s a workshop, you’ll get your hands dirty right away, identifying a real-world problem at the start. You’ll then work in collaboration with other learners in the Workshop to find a solution and participate in their problem-solving processes. Through this practical, hands-on approach, you’ll develop a core set of design thinking abilities that will change how you address complex problems in the future.

• ApproachOnline social learning, teams of 30-50

• Learning Time4-6 Hours

• Duration5 weeks. Next starting: June 6, 2022
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